Precision Parts
Manufacturer and Exporter

1. Terms and Conditions
- **Acceptance**: By accessing or using the website, users agree to the terms and conditions.
- **Intellectual Property**: All content on the website (design, text, images, etc.) is protected by copyright and owned by Techno CNC. Unauthorized use is prohibited.
- **Amendments**: Techno CNC reserves the right to modify terms at any time. Continued use of the site implies acceptance of changes.
- **User Eligibility**: Users must be at least 18 years old or authorized entities under applicable law to form legally binding agreements.
- **Liability**: Techno CNC is not liable for the quality, safety, or legality of products/services listed on the site. Users must conduct their own due diligence before transactions.
- **Services Provided**: Includes "Leading Supplier," "Star Supplier," "TrustSEAL," and other services to enhance user visibility and business opportunities.

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2. Privacy Policy
- **Information Collected**: Name, postal address, phone number, email, and other details during registration or interactions.
- **Purpose**: To provide services, contact users, send offers, and improve user experience.
- **Data Security**: High-quality encryption is used to protect user data.
- **Third-Party Sharing**: Information may be shared with affiliates (e.g., decorators, caterers) for event planning but not in a way that harms users.
- **Children’s Privacy**: The site is not intended for users under 17. Parents must supervise children’s use.
- **Cookies**: Used to enhance user experience but do not store personally identifiable information. Users can control or delete cookies.

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3. Refund/Cancellation Policy
- **Refund Processing**: Refunds are processed within 5-7 working days after receiving the returned item.
- **Conditions**:
  - Returns accepted within 15 days of receipt.
  - Refunds/exchanges are only issued for faulty items in their original condition.
  - Mishandled or damaged items are not eligible for refunds.
  - Customers bear both forward and return shipping costs, which may be deducted from the refund.
- **2-Hour Cancellation**: For orders ≤ $500, cancellations can be made within 2 hours of payment for a full refund.

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 4. Shipping Policy
- **Delivery Timelines**:
  - Minimum: 1 day
  - Maximum: 15 days
- **Processing Time**: Items are shipped within 2-3 days of cleared payment (excluding Sundays and Indian holidays).
- **Delivery Charges**:
  - Free delivery for orders ≥ Rs. 2500.
  - Rs. 120 for orders < Rs. 500.
  - Rs. 250 for orders < Rs. 1500.
  - Rs. 350 for orders < Rs. 2500.
- **Customs**: Import duties and taxes are the buyer’s responsibility.
- **Liability**: Techno CNC is not responsible for delays caused by courier companies or customs.

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5. Payment Methods
- Accepted methods: PayPal and Bank Transfer (T/T).
- Users must have a valid/confirmed PayPal account.

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6. Return Policy
- **Conditions**:
  - Returns accepted within 15 days.
  - Items must be in original factory condition.
  - Faulty items must be reported within 7 days of receipt.
- **Shipping Costs**: Customers bear both forward and return shipping costs.

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7. Cookies Policy
- **Purpose**: Cookies are used to improve user experience and do not store personally identifiable information.
- **Third-Party Cookies**: Social media platforms (e.g., YouTube, Facebook) may set cookies when content is embedded or shared.
- **Control**: Users can manage or delete cookies through browser settings.

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8. Legal Notice
- **Jurisdiction**: The website operates under Indian law.
- **Dispute Resolution**: Governed by Indian laws and resolved through appropriate legal channels.
- **Limitation of Liability**: Techno CNC is not liable for errors, omissions, or damages arising from the use of the website.

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Data Protection Notice

1. Data Protection Notice Techno CNC (hereinafter referred to as “Techno CNC” or “we” or “us”) welcomes you to our websites and online platforms (hereinafter referred to collectively as “Online Services”). Thank you for your interest in our company and our products.

2. Techno CNC Respects Your Privacy The protection of your privacy during the processing of personal data and the security of all business data is of utmost importance to us. We treat your personal data confidentially and in accordance with applicable data protection regulations.

3. Controller Techno CNC is the controller responsible for processing your data unless otherwise stated in this Data Protection Notice.

Our contact details are as follows: Techno CNC 79 Girivar Globe Industrial Park Vishala Shriram Estate Road Sardar Patel Ring Road, Odhav Ahmedabad, Gujarat 382 415, India E-mail: info@technocnc.in Mobile: +91 97277 26697

4. Collection, Processing, and Use of Personal Data

4.1 Categories of Processed Data We may process the following categories of personal data:

• Identification and contact details (e.g., name, address, telephone number, email address)
• Transactional data
• Planning and management data

4.2 Basic Principles Personal data refers to any information related to an identified or identifiable natural person. We collect, process, and use personal data only if there is a legal basis or your consent.

4.3 Processing Purposes and Legal Bases We process your data for the following purposes:

• Providing our Online Services and fulfilling contractual obligations
• Ensuring security and detecting disruptions
• Direct marketing and market research, where legally permitted or with your consent
• Conducting customer surveys to improve products and services
• Safeguarding and defending our legal rights

Legal bases include performance of a contract, compliance with legal obligations, your consent, or our legitimate interests.

4.4 Registration Certain services may require registration. During registration, we collect necessary information such as your name, email address, and preferred payment details.

4.5 Log Files Every visit to our Online Services results in the automatic storage of certain data (e.g., IP address, accessed pages, browser type) in log files for security and service improvement purposes. These files are retained for 7 days unless needed longer for investigations.

4.6 Children Our Online Services are not intended for individuals under the age of 16.

4.7 Forwarding Data to Third Parties We only share your data with other controllers when necessary to fulfill contracts, when legally obligated, or with your consent. We may engage external service providers for services like IT support and hosting. These providers are bound by our data protection standards.

4.8 Transfer to Recipients Outside India We may transfer personal data to third countries if an adequate level of data protection is ensured or with your consent.

4.9 Retention Period We retain personal data as long as necessary to provide our services or as required by legal obligations. Once this period ends, data is deleted.

5. Use of Cookies We use cookies and similar tracking technologies to improve your experience and analyze our Online Services. Cookies are small text files stored on your device.

5.1 Categories

• Strictly Necessary Cookies: Essential for Online Services to function properly.
• Functionality Cookies: Enhance usability (e.g., language preferences).
• Marketing Cookies and Tracking Mechanisms: Used for personalized advertising and performance tracking (only with your consent).

5.2 Google Analytics Provider: Google LLC, USA Purpose: Analyzing user behavior for website improvement Legal Basis: Consent

6. Your Rights You have the right to:

• Access your personal data
• Rectify inaccurate data
• Erase your data
• Restrict processing
• Object to processing
• Data portability

7. Contact If you have any questions regarding data protection, please contact us at: E-mail: info@technocnc.in Mobile: +91 97277 26697

8. Updates We reserve the right to update this Data Protection Notice as necessary. The latest version is always available on our website.